Archive for the ‘Social Media’ Category

Spam Bots Attacked My Blog … via Twitter

Friday, September 18th, 2009

Over the spring and summer, this blog was attacked viciously by spam bots that filled up the comments with a never-ending stream of links.

Akismet seems to have abetted much of it, but I imagine it will be a continuing problem. I do recommend Akismet.

Having worked in Search Engine Optimization I understand what spammers are doing and how they make a living doing it (still hate ‘em) but I really do wish they would leave my blog well enough alone!

Since practically the only place I advertise my blog is Twitter, I am driven to the conclusion that the spam attack on my pool originated from people following me, or people I follow. I use the term ‘people’ loosely.

No surprise. Twitter is a cesspool of spam agents. I haven’t tried to figure it out in any quantiative sense, but I would be unsurprised to learn that the majority of my ‘followers’ are spam bots. Lately, a fair number of them are sex bots.

That’s the problem with Twitter. Or, rather, it is one problem with Twitter.

There are also many marketer-types on Twitter. Some of them are cool. Others are essentially doing the same thing that spammers do: Following everybody in the hopes that a percentage of everybody will follow them. Afterall, number of followers = amount of awesome…. right?

Well, it works. Spammers apply this same logic . They try to put links/content everywhere with the expectation of pissing off the majority of people. However, a small percent will work for them, and that percent keep spamming profitable.

I don’t really have a point, except to say ’sorry about the spam’. Spamming is a reality of the internet. Spamming isn’t going to go away. But we can draw from the technique of spamming one conclusion: ‘quantity’ doesn’t equal ‘quality’. That goes for content, links, popularity, and everything else.

Internet Drama: Why Writers Need to Be Aware of Social Media

Thursday, June 4th, 2009

I work in social media and online reputation management as a community intelligence analyst for Visible Technologies. Typically I work with internet data from blogs, forums, and social networking sites for Fortune 500 companies, but today I was reminded that social media affects everybody–especially writers.

I hang out on forums, blog, Tweet, participate in memberships, manage websites, moderate some newsgroups,write for Livejournal, etc. and so forth. I can tell you that social communities on the internet are as close-knit as social communities anywhere. They are just…better connected.

People know each other on forums, and despite what you may think, there is a culture on every website as well as rules for behavior (granted, these vary by community). A lot of folks forget this. It is easy to assume that having an internet username protects you with a shroud of anonymity. Furthermore, the physical distance makes people feel like they can say whatever they want without consequences. But this is an illusion. The people you speak to online are real people. If you are a professional, you shouldn’t say things to them on a blog or forum that you wouldn’t say to them in real life… in a public setting… where are all your friends are watching.

In fact, I would argue that behaving poorly online is worse than behaving poorly in ‘real life’. Why? Because written words are immortal. They cut deeper than spoken words because they can be read over and over. They can also be passed around. And trust me: they are.

As a writer (published or unpublished), there are some things you should never do:

1. Insult your readers, even if they gave a nasty review of your work.
2. Get in fights with other writers, editors, or readers, especially over petty issues.
3. Belittle editors, copyeditors, agents, or anyone else in the publishing industry (They know each other and they will share! Besides, shouldn’t you appreciate the people helping you to publish your work?)
4. Act like a child or a prima donna, especially about your work (a superiority complex is not attractive)

Blogs can be particularly dangerous for writers. They are very attractive because they incorporate what we love best: writing for an audience. But you have to be careful. It is a misconception that a blog is a “personal space.” It is not the ideal place to vent frustration. Blogs are public forums. When you write in a blog, you are publishing to a global audience. Forums also are public venues. Posting a rant, throwing a fit, or participating in a flame war is not advisable!

This isn’t to say that you can’t engage in reasoned arguments or can’t say how your feel. Just don’t say anything about anyone you wouldn’t say to their face…in front of a camera.

The reason for caution is that drama incites interest, and anyone who sees what you wrote can ‘move it’ with a simple copy and paste. You may not even know about it. The majority of people who read threads on forums and blogs don’t comment themselves. They may not have a membership, or prefer not to incite wrath by getting involved, but they might say something about it somewhere else!

There are in fact blogs, forums, and communities dedicated to harvesting dramatic spats and republishing them for the purpose of heckling (in fandom, a facet of social media that fiction writers should be familiar with, internet drama of ‘point-and-laugh’ entertainment value is called a wank.)

So if you value your online reputation (you should), don’t be douchebag. As a writer, your words represent you. Be careful with them. Control them. If you don’t, you may be exposing a poor side of yourself to the people you most want to impress, and you may not even realize it.

As your mother taught you, online or anywhere, always mind your Ps and Qs. When in doubt, if you don’t have anything nice to say, don’t say anything at all!

Twitter Popularity Surges as Microblogging Goes Global - What it Means for Writers

Thursday, January 22nd, 2009

I first heard of Twitter through a colleague who proclaimed it to be the next big thing in Social Media almost a year ago. I took it with a grain of salt as this same colleague says something similar about every social media application that cries to be heard (happens frequently, as we both work in SEO and social media), many of which have since flared and died. But Twitter has surprised and surpassed expectations on many levels, and this (and applications like it) could be important to writers.

I decided to make a post on it after reading a Tweet from @aaronnewman linking me to an article on CNN (“Who will be masters of the ever-expanding ‘Twitterverse’?”) that praises Twitter’s expansion in popularity across the globe.

I got into Twitter because it is a hangout for journalists, SEOs and prominent bloggers, some of whom I work with and many of whom I wanted to get to know better for professional reasons (also, because you guys are cool–shout out to @chrisbrogan, @problogger, @copyblogger and the rest of the people I follow). SEOs and bloggers have particular reasons to love Twitter that have nothing to do with the application’s purported function: to microblog about “what you are doing”.

Twitter has the following unique features:

  1. It’s an authentic voice
  2. Great way to network
  3. It’s not that much to read
  4. Links links links links
  5. Conduct polls and surveys


I don’t know very many Twitter lovers who use Twitter to answer the question “what are you doing?” People do mention where they are (especially if they’re going on a trip or attending a conference) and occasionally use the service to muse aloud, ask rhetorical questions, or note surprising observations (e.g. I saw two homeless men arguing about who was first to beg on the same curb yesterday–very tweetable), but very few people use it to say “I am doing this…now I’m doing this…now I am doing this.”

Mostly, it is used for one of two things: promotion or spread of information.

Twitter’s success is a bit of surprise given that a lot of great social media ideas fail. Social media users are a bit like a swarm of locusts. The leaders find something juicy and introduce enough of their friends to make it fun, but when the party gets too big, resources become corrupt, “real” friends become scarce, and that feeling of being part of an “exclusive club” peters out, they scatter to new fields (social media competitors or the newest innovation creating a buzz), taking their followers with them and leaving the original application dry, empty, and bereft of life (and profit).

But who am I kidding? I work in social media, but I am not a social media leader. Being a social media butterfly is exhausting. Every time someone tells me to get on the latest social media bus, I have to give up something else to make time for it. There are just too many applications in social media. It can be a full time job, and I have to admit that I prefer RL friends and productivity. Social media applications I “stick with” are those where my friends hang out already or those that have something professional to offer as a resource. For me, Twitter provides both. It is an easy way to converse with and meet people in my field who live nowhere near me as well as yak with my friends and coworkers. And then there’s the links links links.

Why do I mention Twitter in a writing blog?

It should be obvious. Too many writers are not interested in marketing their work, but you HAVE to be. Don’t leave it to your publisher. After all that work to get published, don’t let your beautiful book go into the half-off pile because you didn’t TRY to promote it. Don’t assume the content will speak for itself! Don’t assume someone else will sell it for you! Of course the content is important (if you have a bad book or a bad blog no one can help you…) but that is only part of the process. The other part is GETTING THE WORD OUT.

With applications like Twitter, it’s not even a headache! If you have a blog, website, online magazine, published book, or are in some other way in need of LINKS and READERS, Twitter can be your best friend. That is, after all, how I found @grammargirl. So don’t be bashful. If you have something meaningful to share, SHARE IT. Remember: no one will love or care or work as hard for your success as you do. (However, don’t become a Twitter Zombie; unauthentic = bad–Thanks for the tweet, @Jillwhalen!)

In the CNN article that @aaronnewman linked me to (using Twitter), the CEO of OneHourTranslation, Yaron Kaufman, who developed Twitrans, which provides free translation of tweets, was quoted saying the following:

“We think that Twitter is much more than just a cool idea,” says CEO Yaron Kaufman. “We think it will influence the way people communicate with each other. It makes the world smaller and flatter, and we are sure Twitrans will contribute to this important change.”

The concept that a “smaller and flatter” world is somehow desirable makes me laugh a bit, as it comes off (unintentionally, we hope) as “enclosed and shallow” but it’s clear what was meant. Twitter is idyllic as an Internet application. It is the essence of what the Internet stands for because of its simple power to connect people. Yaron Kaufman might be exaggerating a bit with the implication that an application like Twitter can change the world (to be smaller and flatter?) but social media applications like Twitter are changing things. As communication expands, the world evolves at an increasingly rapid rate.

That includes writing and the publishing industry.

Don’t you think?

You can follow me @amymstewart.